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Why You Should Want 24/7 On-site Apartment Maintenance in Indianapolis

August 07, 2020
Patio at North Haven

It’s late at night, and while you’re cleaning up to go to to sleep, you begin to feel a drip, drip drip. Glancing up, you notice a water circle on the ceiling that’s starting to expand . Panic falls upon you as you scamper for a bucket or garbage can to capture the drip.

So, what happens now? Is there an emergency contact for maintenance? How long will it take for them to arrive? Is this something that will have to wait until normal business hours? Or were you shrewd enough to live in a complex with 24/7 on-site emergency apartment maintenance in Indianapolis?

What Constitutes An Emergency Maintenance Call?

Master bedroom in Indianapolis apartments.

With a little luck, most of your apartment maintenance requests will be routine. You may find that your clogged tub drain needs a a tad bit more finesse than a squirt of Mr. Plumber. Or perhaps you accidentally put a hole in the wall when you went to put up pictures. These can be irritating snafus that can hang on until Monday morning instead of needing a rushed house call during the middle of the night.

Then there are some problems that need immediate action. Forget about a busted pipe and your things in your one-bedroom apartment could have serious damage. A malfunctioning fire detector can keep you -- and the building -- awake all night. Emergency repair may also be called for when your air goes out during Indianapolis’s hot August nights to a voicemail, which then forwards to the night manager, who then contacts a contractor,who then drives over to your apartment to start repairs.

The response between the differing methods can seem overwhelming, especially when you’re worried about your safety . If your building has round the clock emergency repair, then they should be there as soon as possible or at least give you an ETA. That’s so much better than sitting around for hours hoping an outside service will show up.

Three Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Indianapolis apartment building.

While you tour apartments and learn about the wonderful apartment amenities in Indianapolis, you should also find out about the emergency maintenance procedures. Especially, ask these three questions:
  • Does the building use on-site technicians or will they contract out?

  • Do you request maintenance by online or phone?

  • What’s the off-hours maintenance plan of action ? Approximately, how many minutes does it take for maintenance to show up?

These are responses that you should be aware of before it’s 1:00 AM Sunday morning and you’re wading through the cascading water coming from the upstairs unit’s toilet.

The Waverley Apartments Is Proud to Use 24/7 On-Site Apartment Maintenance

With The Waverley Apartments, we want you to feel safe and secure in your new apartment home. We staff on-site maintenance that will fill your emergency maintenance request day or night. Just call us at 317-800-7017 or click the “book a tour” button today!