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5 Questions To Ask During An Apartment Tour In Indianapolis

Walking through apartment tours is a crucial step in deciding if that a particular community is where you want to live. But while you’re inspecting the apartment floor plan and storage space on your Indianapolis apartment tour, it’s also a good time to ask your leasing specialist some probing questions. These questions are good to help you get a glimpse of the feel and personal attention the complex can offer. Your apartment will be where you call home for a while, and you should understand exactly what to expect. To get you started, here’s a list of the five questions to ask on an apartment tour in Indianapolis.

What’s The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes market themselves as pet-friendly apartments in Indianapolis, but that term can mean a few different things. Some units have restrictions on the type of dog breeds they allow or limit how many pets can live in the unit. Some pet policies prohibit small animals, such as mice, hamsters, birds, or snakes. And all pet policies most likely charge additional rent for your pets -- and some may even have a cleaning fee when you move out.

Asking about the pet policy is very important if you have a dog or cat, or you’re considering adopting one very soon. After all, you want your pet to be just as happy in the apartment as you are. However, it's also a good question to ask on an apartment tour if you’re not a pet owner. That way, you know what critters you might cross paths with on a consistent basis. We also recommend asking what amenities the apartment complex has for pets -- like dog runs or convenient waste disposal stations.

How Will I Pay Rent And Utilities?

Many years ago, rent was usually paid by leaving payment at the office. These days, there might be many ways to pay rent. Does the company have an app or can pay by direct deposit? Can I use my credit card and acquire points for my rent? Some places might even let you pay through popular payment apps like Venmo or PayPal. Asking this question on an apartment tour can be key for residents who are traveling a lot or require a more convenient option for paying rent.

Learning the details about utilities can also save you expensive mistakes during your lease. What utilities come with rent? Are you able to roll utilities into my rent check? Are utilities, like water, electric, and gas, based on communal use or are they determined by each individual apartment? Can I choose the internet, phone, or cable providers, or am I limited to the same company as the other residents? These questions should be simple, but sometimes the answers can surprise you.

What Amenities Are Available?

Swimming pool in a JC Hart community

Your Indianapolis apartment tour should also include a quick peek. During your Indianapolis apartment tour you should also walk through the amenities and grounds. Although a broad understanding of what’s available is good, you might want to inquire about residents' day-to-day usage of the complexes’ amenities.

If you want to work out in the early morning or late to accommodate your daily schedule, be sure to ask about the workout center’s hours -- and when it’s usually busy. Families may want to see what the policy is for children to use the gym or pool and hot tub. If you’d love an apartment that’s not only a space to lay your head down at night, but a community to fully enjoy, it’s crucial to get your amenities questions answered during your apartment tour. What you learn may be the decision point between two apartment communities in Indianapolis.

How Do You Handle Maintenance Requests?

Bedroom door of an apartment

Before you leave your apartment tour, remember to ask about how they handle maintenance. Maintenance policies and procedures can vary between companies, from 24-hour emergency response to third-party maintenance that should be reserved within operating business hours. Unforeseen problems do crop up at times, but it’s how maintenance is able to respond that can make or break your apartment experience.

When asking about maintenance, it’s good to be thorough. Does the community have emergency on-site maintenance, or can maintenance only work on repairs during the usual 9 to 5 business hours? Who do I talk to when I have an emergency? Is there an online form to complete a maintenance request? And how will I know when they’re done? It’s also a good idea to ask what services won’t be covered by maintenance, like washer/dryer installation or ceiling fan installation.

Where Do I Park?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Indianapolis, don’t forget to ask what how parking is handled. Am I assigned a place to park, or is it first come first serve? Do I need a parking sticker or hang-tag for my vehicle, and what happens if my family has two vehicles? Does my lease include an individual garage or carport? And make sure to ask about any towing policies. The last thing you need is to get your ideal apartment, but realize that you need to circle the block for repeatedly to find a curbside space.

The Waverley Will Answer All Your Questions On Your Apartment Tour In Indianapolis

Schedule your community tour with The Waverley today, and we’ll answer all your questions while showing you the perfect apartment home. Simply call 317-800-7017 or click the “schedule a tour” button. And it’s a good idea to ask your partner or roommates to tag along, as they might ask some questions, too! Can’t make it to the property? We have virtual tours!

The Waverley Apartments
140 Pope St. , Suite 1
IndianapolisIndiana 46202
Phone: 317-800-7017
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  10:00 - 5:00
  • Sunday  CLOSED
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
The Waverley Apartments
The Waverley Apartments is a luxury apartment community located at S East St. and E Georgia St. in Indianapolis. by the J.C. Hart Company, The Waverley is committed to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near downtown Indianapolis.
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